Configuring IP address filtering

In order to increase workspace security, you can block or allow access from certain computers. By filtering access by IP address, you can directly limit the workstations and mobile devices able to log into workspace applications.

Enable IP address filtering

  1. In the Access Management module, click on the IP filtering section. 

  2. Select the Enable IP address filtering option.

  3. Choose how you would like to filter IP addresses:

    • by authorizing (white listing) or

    • by prohibiting (black listing)

    Please note

    You cannot apply white lists and black lists simultaneously.

  4. Enter an IP address in the field provided, then click Add.

    Note

    You also have the option to enter IP ranges.

  5. Along the bottom of the page, click Save.

  6. Repeat steps 4 and 5 to add additional IP addresses.

IP address filtering will apply the next time users on filtered IP addresses attempt to log in.

Unauthorized IP address message

Disable IP address filtering

  1. In the Access Management module, click on the IP filtering section. 

  2. Unselect the Enable IP address filtering option.

  3. Along the bottom of the page, click Save.

Your filters will be remain available the next time you enable this option.

Remove the IP address filter

  1. In the Access Management module, click on the IP filtering section. 

  2. Next, in the list of authorized or unauthorized addresses, click on the recycle bin icon located to the right of the IP address.

    Tip

    If you select an IP address by mistake, click Reset along the bottom of the page to undo the action.

  3. Click Save to apply your changes.

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